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FAQ

Mymktplace makes use of high end data encryption and other firewalls to ensure customer information is kept private and secure. Information processed on our website and stored on our servers is managed by Retail Connection, a website designer and developer with significant years of experience in creating e-commerce websites for the South African consumer. For additional information on Retail Connection please refer to the following link: Hosted E-commerce Solutions for Africa | RetailConnection SA.

Yes we have built in combo deal categories to incorporate sales within the same category or potentially across multiple categories (suggestion to utilise the category with the highest value item). You can therefore list items separately, and/or sell them both under one listing at a reduced price to attract the buyer to purchase them together.

Yes, buyers are able to return purchased goods for a full refund in line with terms of our returns policy .

Mymktplace utilises the services of Courier Guy for fulfilment of its orders executed through the website. This is done via API directly to Courier Guy and any returns are also one utilising this service.

For further information on The Courier Guy please refer to the following link: Best Courier Service in South Africa (SA) | The Courier Guy

Mymktplace also utilises the services of Netcash for it payments system. Netcash is a leading provider of secure and efficient online payment solutions, refer to the following link for additional detail on Netcash: Online Payment Solutions South Africa | Netcash